Assisted Service

Assisted Service is a method of support in which your Lexmark Service Representative can remotely connect to your computer via the Internet to troubleshoot problems, install updates, or complete other tasks to help you successfully use your Lexmark product.

License terms and conditions

PLEASE READ THE TERMS AND CONDITIONS OF THIS AGREEMENT CAREFULLY.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE, CLICK THE "DECLINE" BUTTON AT THE BOTTOM OF THIS PAGE.

IF YOU ARE INSTALLING THIS SOFTWARE FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE SOFTWARE INDICATES ACCEPTANCE OF THESE TERMS.

THE SOFTWARE IS NOT WARRANTED AND IS PROVIDED "AS IS."

LIMITATION OF REMEDIES

IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, OR ANY INCIDENTAL DAMAGES OR OTHER CONSEQUENTIAL DAMAGES, EVEN IF LEXMARK, ITS REMARKETERS, OR PARTNERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM.

Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you.

IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR DAMAGE TO, DATA OR RECORDS.

PRIVACY STATEMENT

ALL DATA GATHERED BY THIS SOFTWARE AND SUBMITTED TO LEXMARK WILL ONLY BE USED TO ASSIST YOU IN TROUBLESHOOTING YOUR PRODUCT AND NAVIGATING THE LEXMARK WEB SITE. GATHERED DATA WILL NOT BE USED IN ANY OTHER FASHION WITHOUT YOUR CONSENT. DATA GATHERED CONTAINS NO PERSONALLY IDENTIFYABLE INFORMATION.

UNITED STATES GOVERNMENT RIGHTS

Your Lexmark Service Representative will provide you with a 12-digit PIN code. If you agree to the terms of the Assisted Service Agreement above, please enter this code in the space below, then click on "Accept and submit agreement".

This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Use, duplication, or disclosure of software or software documentation by the Government is subject to restrictions.